How to Withdraw
We’ve made fund withdrawals easy and instant, providing you with the ultimate convenience and assurance you deserve
step 1
Log in to your Member Area
step 2
Select your preferred payment channel
step 3
Enter your account details and amount to deposit
step 4
Start Trading!
Got a questions on Depositing and Withdrawing funds?
What is the minimum deposit amount?
The minimum deposit amount is USD1, depending on the account type.
How can I deposit funds into my account?
You may log in to your member area and select the preferred payment option and deposit size.
What currencies can I use to deposit funds?
You may deposit using any preferred currency into our USD account, which will follow that day’s exchange rates.
How long does it take for deposited funds to be credited to my balance?
Deposits are instant! You will be able to view your updated account balance within 60 minutes.
When will my funds be available for trading?
You can begin trading immediately once your balance has been updated.
Where can I view my deposit and withdrawal history?
You may log in to your member area to view all transactions related to deposits, withdrawals and transfers.
What is my withdrawal request status ‘pending’?
This means your request in in queue and in the midst of getting processed. Once approved, you will be notified.
Why was my withdrawal request rejected?
It could be that your account has not been verified, a possible error to data entered or insifficient margin to process withdrawals. We will notify you via email on the rejection reason to help fix this issue.
I have not received my funds after my withdrawal request. What should I do?
Should you not receive your funds within 24 hours, please reach out to our friend support team for assistance.
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